Incidents

Kabelschade / Cabledamage - Deventer
We are currently experiencing a major outage in Deventer . This disturbance is most likely due to cable damage. Our contractor is on his way to the location to investigate the failure's cause and fix it. We will keep you as informed as possible on this page.
Updates
Sorted by — Most recent
- Resolved9/29/202301:25
Kabelschade Deventer
Beste klant,
Kabelschade is hersteld door onze aannemer.
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Dear customer,
Cable damage has been repaired by our contractor. - Resolved9/28/202322:22
Kabelschade Deventer
Beste klant,
Storing, door kabelschade
De engineers zijn nog steeds bezig met het lassen van de vezels.
Ze geven aan dat ze 1/3 hebben gelast, ze geven een voorzichtige ETR af van 01:30 CET.
Het herstel gaat niet zo soepel als ze gehoopt hadden en hadden wat tegenslagen.================================================
================================================Dear customer,
Major outage, due to cable damage
The engineers are still busy splicing the fibers.
They indicate that they have spliced 1/3 of the fibers, they issue a conservative ETR of 01:30 CET.
The recovery did not go as smoothly as they had hoped and suffered some setbacks. - Resolved9/28/202319:27
Incident Major due to cable damage
Engineers are resplicing the fibers as of now.
they gave us a soft ETR of 24:00 hour.
- Resolved9/28/202316:29
Incident Major outage, most likely due to cable damage
more engineers have been dispatched.
bypass will be perfomed by 3 splicing teams.
- Resolved9/28/202314:29
Incident Major outage, most likely due to cable damage
New design was made for bypassing the fibers.
ETR still unknown
- Resolved9/28/202312:43
Incident Major outage, most likely due to cable damage
Engineer is on-site; he has started an investigation
- Resolved9/28/202310:42
Major outage, most likely due to cable damage
The engineer is on his way to the location ETA 14:30