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P1 - onstabiliteit netwerkapparatuur Waddinxveen / instability network equipment Waddinxveen (NL)

LocationWaddinxveen (NL)

Reference numberCSE00516207

Report date8/21/2026 at 08:00

NL:

Sinds afgelopen nacht ervaart Eurofiber instabiliteit op onze netwerkapparatuur in Waddinxveen.
Onze engineers hebben inmiddels de betreffende optische modules en patches vervangen.
Helaas heeft dit het probleem niet verholpen.

De storing is daarom geëscaleerd naar de leverancier/integrator voor verder onderzoek. 
Zodra er meer informatie beschikbaar is, informeren wij u direct.

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EN:

Since last night, Eurofiber has been experiencing instability on our network equipment in Waddinxveen (NL).
Our engineers have already replaced the relevant optical modules and patches. Unfortunately, this did not resolve the issue. The incident has therefore been escalated to the vendor/integrator for further investigation. 

We will provide an update as soon as more information becomes available.

Incident resolved

Updates

Sorted by — Most recent

  • Resolved
    8/21/202611:15

    P1 END

    NL:
    De integrator heeft de hardware succesvol vervangen. Alle diensten zijn inmiddels weer beschikbaar.

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    EN:
    The integrator successfully replaced the hardware. All services have been restored and are now available.

  • Resolved
    8/21/202610:00

    Update

    NL:
    De integrator is op locatie en de hardwarevervanging is gestart.

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    EN:
    The integrator is on site and is currently replacing the hardware.

  • Resolved
    8/21/202609:00

    Update

    NL:

    De integrator is inmiddels onderweg naar de locatie met vervangende hardware.
    De verwachte aankomsttijd is 11:45 uur.

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    EN:

    The integrator is currently en route to the site with replacement hardware.
    The estimated time of arrival (ETA) is 11:45 AM.