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Network failure due to unstable hardware

LocationHASSELT

Reference numberCSE00509540

Report date7/27/2026 at 11:40

EN

Due to unstable hardware, we are experiencing a network failure in region Hasselt. Our contractors are on their way to fix the problem. The expected resolution time is unknown. We will keep you up to date via this page.  

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NL

Op dit moment ervaren we een netwerkstoring in regio Hasselt vanwege instabiele hardware. Onze aannemers zijn onderweg om het probleem te verhelpen. De verwachte oplostijd is onbekend. Wij houden u op deze pagina van de voortgang op de hoogte.  
 

Incident resolved

Updates

Sorted by — Most recent

  • Resolved
    7/27/202622:45

    update

    Dear Customer,

     

    The engineer has replaced the faulty parts, and the connections are back up and running.

    Our apologies for the delay and inconvenience this may have cause you.

  • Resolved
    7/27/202620:13

    Network failure due to unstable hardware

    Engineer arrived at location to replace node.
    Preperational works are being performed.

  • Resolved
    7/27/202616:45

    Network failure Hasselt area

    The affected core node will have to be replaced.
    ETA of engineer with spare core node: 22:00 CEST.