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Uitloop geplande werkzaamheden regio Goes, Roermond en Son en Breugel

LocationGoes, Roermond en Son en Breugel

Reference number279325

Report date6/12/2024 at 04:10

Dear customer,

Due to unexpected circumstances  planned work RFC-451002 is not completed yet and not all services recovered.

We are working to resolve the issue a.s.a.p.

If your line is already up at this moment then it will not go down again.
 

Incident resolved

Updates

Sorted by — Most recent

  • Resolved
    6/12/202409:38

    Uitloop geplande werkzaamheden regio Goes, Roermond en Son en Breugel

    Due to unexpected circumstances  planned work RFC-451002 

    At this moment, the engineers have confirmed that all nodes are up and all connections are operational.

  • Resolved
    6/12/202409:20

    Update - services in the Roermond area are restored

    Beste klant,

    De node in Roermond is gereboot en alles ziet er goed uit. De verbindingen zijn weer online.

    Alle verbindingen in deze RFC planned work zijn weer online. Mocht er nog iets niet werken laat dit dan zo snel mogelijk weten.

    ##############

    Dear customer,

    The node in Roermond has been rebooted and is looking good. The connections are back online.

    All connections in this RFC planned work are back online. In case you connection is still not working please let us know as soon as possible.

  • Resolved
    6/12/202407:44

    Update - services in Roermond

    Beste klant,

    Onze monteur is ongeveer rond 10:30 op locatie in Roermond, vanwege het verkeer is hij wat vertraagd.
    Wanneer hij op locatie is, zal hij starten met het onderzoek.

    ##############

    Dear customer,

    Our engineer is on site in Roermond at approximately at 10:30, there is some delay due to traffic.
    Once he is on location he will start his investigation.

  • Resolved
    6/12/202407:00

    Update - services in the Son area restored

    Beste klant,

    De node in Son is gereboot en alles ziet er goed uit. De verbindingen zijn weer online.

    ##############

    Dear customer,

    The node in Son has been rebooted and is looking good. The connections are back online.

  • Resolved
    6/12/202405:00

    Update - services in the Goes area restored

    Our field team restored the services in the Goes area and are working to recover the lines in the Roermond and Son en Breugel region.