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POP Zwolle - hitte issue - 209109

Location—Zwolle

Reference number—209109

Report date—6/16/2023 at 06:47

NL:

Beste klant,

We hebben een melding gehad dat er een hitte issue is op ons POP in Zwolle.

We zijn onderweg om de locatie af te koelen.

Dit is preventieve om jullie te informeren mocht het down gaan.

 

Update momenteel is ons apparatuur down


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EN:

Dear Customer,

We have received a report that there is a heat issue at our POP in Zwolle.

We're on our way to cool down the site.

This is preventive to inform you if it goes down.

 

Update our equipment is down at the moment

Incident resolved

Updates

Sorted by — Most recent

  • Resolved
    6/16/202310:45

    209109 - Update 12:45

    Beste klant,

    De temperatuur op onze POP in Zwolle is door de maatregelen drastisch gedaald en zal niet meer stijgen.
    De apparatuur op locatie is grondig bekeken en er zijn geen problemen gevonden. Alle services zijn weer online.
    ============================================================

    Dear Customer,

    The temperature at our POP in Zwolle has dropped drastically due to the measures and will not rise again.
    The equipment on site was thoroughly examined and no problems were found. All services are back online.

  • Resolved
    6/16/202310:00

    209109 - Update -12:00

    Beste klant,

    Monteurs is op locatie zijn hard bezig om de ruimte af te koelen.
    We zien op dit moment ook verbindingen weer online komen.
    1 airco is uitgevallen, de airco reparateur wordt om 14:00 verwacht
    Er is nog geen eindtijd bekend.
    ============================================================

    Dear Customer,

    Engineers are on site working hard to cool down the room.
    We are also seeing connections coming back online at the moment.
    1 airco unit has failed, the repairman is expected at 14:00
    No ETR yet

  • Resolved
    6/16/202309:18

    209109 - Update -10:20

    Beste klant,

    Monteur is op locatie

    We proberen de apparatuur af te koelen.

    Het is nog niet duidelijk wanneer dit is opgelost.
    ============================================================

    Dear Customer,

    Engineer is on site

    We're trying to cool down the equipment.

    It is not yet clear when this will be resolved.

     

  • Resolved
    6/16/202308:07

    209109 - Update -10:10

    Beste klant,

    Monteur is op locatie


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    Dear Customer,

    Engineer is on site