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Core node in Hoofddorp (PE1.HFD0048) keeps rebooting.

Location—Hoofddorp

Reference number—177952

Report date—12/14/2022 at 19:05

Our core node in Hoofddorp (PE1.HFD0048) keeps rebooting.

We have contacted our supplier and they are now investigating.

 

Incident resolved

Updates

Sorted by — Most recent

  • Resolved
    12/14/202223:04

    Core node in Hoofddorp (PE1.HFD0048) keeps rebooting.

    The engineer replaced the Core node.

    Everything should be working again.

     

    If your line is still down please contact the NMC.

  • Resolved
    12/14/202221:54

    Core node in Hoofddorp (PE1.HFD0048) keeps rebooting.

    The engineer just told us, that he expects to be at the location in Hoofddorp at 23:00 CET.

  • Resolved
    12/14/202220:48

    Core node in Hoofddorp (PE1.HFD0048) keeps rebooting.

    We are still chasing for the ETA of the engineer, who will be going to the warehouse first to pick up spare parts.

     

  • Resolved
    12/14/202219:55

    Core node in Hoofddorp (PE1.HFD0048) keeps rebooting.

    Our supplier has informed us, that the hardware will need to be replaced in Hoofddorp.

    An engineer has been dispatched, the ETA is not known at this time.