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Node down in Utrecht (PE3.UT0142)

Location—Utrecht

Reference number—176246

Report date—12/3/2022 at 18:08

We are currently experiencing issues with failing network equipment in Utrecht, which may be disrupting your connection. Our contractors are on their way to fix the outage. The expected time of arrivel is not known at this moment.

Incident resolved

Updates

Sorted by — Most recent

  • Resolved
    12/4/202201:42

    Update EF176246

    Node is successfully replaced. All connections are up and running.

     

  • Resolved
    12/4/202224:23

    Update EF176246

    Engineer arrived at the location. First preparations are made to replace device

  • Resolved
    12/3/202222:54

    Update EF176246

    Reboot of device didn't help. An engineer of the supplier of the equipment is on his way to location with spare equipment. ETA 01:00 CET

  • Resolved
    12/3/202221:16

    Update EF176246

    We are troubleshooting the device to find the cause of the fault. Further updates will follow shortly.

  • Resolved
    12/3/202220:00

    Update EF176246

    Our field engineers are on site assessing the situation. Further updates will follow.

     

  • Resolved
    12/3/202219:19

    Node down in Utrecht (PE3.UT0142)

    We expect the engineer to arrive at 21:00 CET, he will first try to reboot the device.