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Node down in Utrecht (PE3.UT0142)

Location—Utrecht

Reference number—174783

Report date—11/25/2022 at 20:02

We are currently experiencing issues with failing network equipment in Utrecht which may be disrupting your connection. Our contractors are on their way to fix the outage. The expected time of arrivel of the first contractor is 0:15 CET.

Incident resolved

Updates

Sorted by — Most recent

  • Resolved
    11/26/202224:34

    Node down in Utrecht (PE3.UT0142)

    We have released our engineer, and the remote technicians have stated that the problem should not occur again.

    The technicians are now gathering data so we can provide a RFO. 

  • Resolved
    11/25/202223:57

    Node down in Utrecht (PE3.UT0142)

    It looks like the power cycle of the node worked, and we are able to access the node again.

    We are now doing extensive checks to see what happend, and if there is a risk of it happening again.

  • Resolved
    11/25/202223:23

    Node down in Utrecht (PE3.UT0142)

    Our engineer is on site at the moment, and we will first try to power cycle our Node.