Incidents

All open incidents
Back to incidents
Incidents - all open incidents

Fiber damage Rotterdam

LocationRotterdam

Reference number122645

Report date1/27/2022 at 21:10

NL:
Geachte relatie,

Eurofiber ervaart een storing in de regio Rotterdam
Onze engineers zijn op locatie en hebben de schade gevonden.
Helaas zijn wij genoodzaakt om de kabel volledige te moeten knippen om deze schade te kunnen herstellen aangezien wij op dit moment de kwaliteit van de verbindingen niet meer kunnen garanderen.
Op dit moment is het nog onzeker wat de reparatietijd gaat worden.
Volgende update rond 22:45




EN:

Dear customers,

Eurofiber experiences outage in the Rotterdam region
Our engineers are on location and have found the damage.
Unfortunately, we are forced to cut the cable completely in order to repair this damage, as we can no longer guarantee the quality of the connections.

At the moment it is still uncertain what the repair time will be.
Next update around 22:45

Incident resolved

Updates

Sorted by — Most recent

  • Resolved
    1/28/202202:23

    Cable damage Rotterdam restored

    All fibers involved in the cable damage are restored.

    Can you please also check your connections? and in case you are still experiencing problems contact our NMC as soon as possible on +31202038203?